Copperline Plumbing Dispatch · Lincoln, NE
Dispatch live --:--:--
(402) 555-0190 Answered around the clock
A truck rolls the moment you call.

Water where it should not be?

Copperline runs four trucks across Lincoln day and night. Call, and dispatch routes the closest one while you shut the water off. Flat emergency rate, quoted before we leave the lot.

Call dispatch (402) 555-0190 Schedule instead

Nebraska licensed and insured. Fixed right or the return trip is free.

The queue

Every job Copperline runs, as the dispatcher sees it: what it is, how long the truck is on site, what is in the truck, and how the price works. Open a row.

  1. Burst pipe, active leak 45 to 90 minEmergency line
    Water spraying from a burst copper pipe under a sink

    A truck rolls the moment you call. We stop the water first, then fix the line, then dry the cabinet so nothing grows behind it.

    Time on site
    45 to 90 min
    In the truck
    Pipe freeze kit, copper and PEX, wet vac
    How the price works
    Flat emergency rate, quoted on the phone
    Call dispatch Open a ticket
  2. Water heater, no hot water 2 to 4 hoursEmergency line
    A new water heater being installed in a utility room

    Tank or tankless, same day. We bring the unit that fits your house, haul the old one, and leave the utility room cleaner than we found it.

    Time on site
    2 to 4 hours
    In the truck
    40 and 50 gal tanks on the truck, tankless by order
    How the price works
    From $1,450 installed, financing available
    Call dispatch Open a ticket
  3. Drain or sewer backing up 1 to 2 hoursEmergency line
    A drain camera monitor showing the inside of a sewer line

    Camera first, then the right tool: cable, jetter, or a repair. You see the inside of your line on the monitor before we quote anything.

    Time on site
    1 to 2 hours
    In the truck
    Sewer camera, 4,000 psi jetter, locator
    How the price works
    Camera inspection $149, credited to the repair
    Call dispatch Open a ticket
  4. Whole-house repipe 2 to 3 daysScheduled
    New red and blue PEX lines on a labeled manifold

    Old galvanized or failing copper replaced with labeled PEX and a manifold, room by room, water back on every night.

    Time on site
    2 to 3 days
    In the truck
    Manifold, PEX-A, crimp and expansion tools
    How the price works
    Fixed quote after a walkthrough
    Call dispatch Open a ticket
  5. Sump pump and basement water 2 to 3 hoursScheduled
    A sump basin with a new pump and check valve

    Pump, check valve, and a battery backup that keeps running when the storm takes the power out. Tested under load before we leave.

    Time on site
    2 to 3 hours
    In the truck
    Primary pump, backup pump, basin and lid
    How the price works
    From $890 installed
    Call dispatch Open a ticket
  6. Fixtures and remodel plumbing 1 to 3 hoursScheduled
    A brass kitchen faucet being installed on a quartz counter

    Faucets, sinks, toilets, shower valves, and the rough-in for your remodel. Clean lines, level trim, no drips on day one or day three hundred.

    Time on site
    1 to 3 hours
    In the truck
    Supply lines, valves, trim kits, sealants
    How the price works
    Priced per fixture, quoted before we start
    Call dispatch Open a ticket

What to do right now

If water is running where it should not, the first job is yours and it takes thirty seconds. Then call, and the truck does the rest.

First
Find the main shutoff. In most Lincoln homes it is where the water line enters the basement, a wheel or a lever on the pipe near the meter.
Then
Turn the wheel clockwise until it stops, or the lever a quarter turn so it sits across the pipe. Open a low faucet to drain the pressure.
While you wait
Kill the breaker to any outlet the water reached, move what you can, and photograph the damage for your insurer.
Call dispatch (402) 555-0190
A main shutoff lever valve on a copper line, shown open and closed open, water flows closed, quarter turn lever across the pipe means off

Coverage tonight

Average minutes from the call to the truck in the driveway, by area, on a normal evening. Storms and ice add time; the board above shows the live number.

  • Haymarket 22min
  • Near South 24min
  • University Place 26min
  • Havelock 28min
  • Belmont 27min
  • Highlands 31min
  • Southeast 33min
  • Wilderness Park 36min
  • Waverly 41min
  • Hickman 44min
  • Bennet 48min
  • Malcolm 46min

under 30 30 to 40 over 40

Radio log

What customers said after the truck left. 4.9 average across 724 Google reviews, all fictional, like everything on this demonstration site.

  1. 06:52 · Unit 2 · Highlands

    Called at six with the basement filling. Truck in the driveway before seven. Shutoff, new section of copper, and he showed me the pinhole that did it.

    Renee K.
  2. 11:20 · Unit 4 · Near South

    Camera down the line, saw the roots on the screen myself, jetted clear in under an hour. Price matched the phone quote to the dollar.

    Tom B.
  3. 15:05 · Unit 1 · Havelock

    Water heater died Saturday. New tank in by Saturday afternoon, old one hauled, floor mopped. My kids had hot showers that night.

    Danielle O.
  4. 17:40 · Unit 3 · Waverly

    Repipe over three days and we had water every evening. Labeled manifold in the utility room is a thing of beauty.

    Marcus W.

Open a ticket

For anything that is not spraying water right now. Dispatch reads it, calls you back with a window and a price, and the ticket goes on the board. Leaking now? Skip the form and call.

Call dispatch (402) 555-0190
Callback
under 20 min, 7am to 9pm
Written price
before any tool comes off the truck
Financing
water heaters and repipes from $79 a month
New ticketLincoln, NE

Dispatch calls back, you get a window and a price, nothing is charged until you say go.

Straight answers

Is there a fee just for coming out?

For emergencies, the trip is part of the flat emergency rate we quote on the phone. For scheduled work, the visit is free if you go ahead with the repair; otherwise it is $89.

How fast can a truck get to me?

Inside Lincoln, 22 to 36 minutes on an average evening. Outlying towns run 40 to 50. The board on this page shows the live numbers.

Do you work nights and weekends?

Yes. Two trucks stay on the road overnight and through the weekend, at the same flat emergency rate, no surcharge.

Can I get a price before you start?

Always. Emergency rates are quoted on the phone, and every other job gets a written number before a tool comes off the truck.

Call dispatch Open a ticket